Privacy Policy

Last updated: August 15, 2026 — Modern Mastery LLC

We take your privacy seriously, it's that simple. This page explains what information we collect when you visit our website or work with us, why we collect it, and what choices you have. We've written this to be as clear and human-readable as possible, because we believe you deserve to know exactly what's happening with your data without needing a law degree to understand it.

1. Who We Are

Modern Mastery LLC is a limited liability company registered in the State of Wyoming, United States, founded by Jordan Lee Mangan. We're an education, consulting, and coaching company focused on nervous system and identity work for high-performing entrepreneurs.

We are the controller of the personal information collected through this website and our services, which means we decide how and why your data is processed.

Modern Mastery LLC, 30 N Gould St Ste R, Sheridan, WY 82801 USA. Email: guidance@itsjordanlee.com

If you have any questions about your data, you can reach us at guidance@itsjordanlee.com.

2. What We Collect & Why

We only collect information that we genuinely need to serve you and run this business well. Here's a breakdown:

Information you give us directly Your name, email address, phone number, and any details you share when you enquire about coaching, book a session, fill out a form, or send us a message. We use this to deliver services, respond to you, and manage our working relationship. Basis for processing: Performance of our contract with you (to deliver services you've requested) and your consent (when you voluntarily reach out or opt in).

Payment information When you purchase a service or product, your payment details (card number, billing address) are collected and processed by our third-party payment processor. We don't store your full card details on our own systems. Basis for processing: Performance of our contract with you (to process your purchase).

Website usage data When you browse our site, we may collect your IP address, browser type, device information, pages you visit, and how you got here. This helps us understand what's working, improve the experience, and keep the site running smoothly. Basis for processing: Our legitimate interest in improving our website and services.

Communications If you email us, fill in a contact form, or message us on social media, we'll keep a record of that conversation so we can follow up and provide continuity in our communication. Basis for processing: Our legitimate interest in maintaining responsive communication, and your consent.

3. How We Use Your Information

To deliver coaching services and digital products, and to manage your account.
To communicate with you about sessions, programmes, updates, and relevant content.
To improve our website, services, and marketing based on usage patterns.
To process payments and send receipts.
To comply with legal, accounting, and tax obligations.

We won't use your data for anything unrelated to these purposes without letting you know first.

We do not sell, rent, or trade your personal information. Full stop. We have not sold or shared personal information for cross-context behavioural advertising, as those terms are defined under applicable US state privacy laws, in the preceding twelve months.

There are a small number of situations where we may share your data with trusted third parties:

Service providers We work with third-party tools and platforms to run our business — things like payment processors, email marketing platforms, scheduling software, analytics providers, and website hosting. These providers only access your data to the extent needed to perform their service, and they're contractually required to protect it and to use it only on our instructions.

Legal requirements If we're ever required by law to disclose your information — for example, in response to a subpoena, court order, or regulatory request — we'll comply, but only to the extent legally necessary.

Business changes In the unlikely event that Modern Mastery LLC is acquired, merged, or substantially restructured, your information may be transferred as part of that process. Where feasible, we'll notify you before any such change takes effect.

5. Where Your Data Is Processed

We operate from the United States, and our service providers are based in a number of different countries. This means your personal information will be processed in the United States and may be processed elsewhere.

If you're located in the European Economic Area, the United Kingdom, or Switzerland, your data will be transferred outside your home region. When that happens, we put appropriate safeguards in place — such as the EU Standard Contractual Clauses (and the UK Addendum where relevant), or transfers to jurisdictions covered by an adequacy decision — so your data stays protected to the standard your local law requires.

6. How Long We Keep Your Data

We don't hold onto your data any longer than we need to. Here's how we think about retention:

Client records and communications are kept for the duration of our working relationship and for up to 7 years afterwards, to meet tax, accounting, and legal obligations.
Email marketing data is kept until you unsubscribe, and for a short period afterwards to honour your opt-out.
Website analytics data is retained in anonymised or aggregated form.
Payment and transaction records are retained as required by applicable tax law.

Once data is no longer needed, we securely delete or anonymise it.

7. Cookies & Tracking

Our website uses cookies — small files stored on your device — to help the site function properly and to understand how people use it. Some cookies are essential for the site to work; others help us analyse traffic and improve your experience.

Where required by law, you'll be asked for your consent before any non-essential cookies are placed. You can change your cookie preferences at any time through your browser settings or via the cookie consent banner on this site.

For specifics on which cookies are used and what they do, see our Cookie Policy.

8. Data Security

We take reasonable technical and organisational steps to protect your personal information — including secure hosting, encrypted connections (SSL/TLS), access controls, and careful vetting of third-party tools. That said, no system is 100% bulletproof, and we can't guarantee absolute security.

If a data breach occurs that affects your personal information, we'll notify you and, where required, the relevant regulator, in line with the timeframes set by applicable law. Where the GDPR or UK GDPR applies, that means notifying the relevant supervisory authority within 72 hours of becoming aware of the breach, and notifying you without undue delay where the breach poses a high risk to your rights and freedoms.

9. Your Privacy Rights

Your rights depend on where you live. We're committed to honouring them either way — and we won't discriminate against you for exercising them.

If you're in the United States

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and a growing number of others), you may have the right to:

Know / Access — Request confirmation of whether we process your personal information, and a copy of it.
Delete — Request that we delete the personal information we hold about you, subject to legal exceptions.
Correct — Ask us to fix inaccurate personal information.
Portability — Receive your data in a portable, readily usable format.
Opt out — Opt out of the sale or sharing of personal information, and of targeted advertising. As noted above, we don't sell or share your data.
Non-discrimination — Receive equal service and pricing regardless of whether you exercise these rights.

If you're in the EEA, the UK, or Switzerland

Under the GDPR and UK GDPR, you have the right to:

Access — Request a copy of the personal data we hold about you.
Rectification — Ask us to correct any inaccurate or incomplete data.
Erasure — Ask us to delete your data, subject to legal obligations we may have.
Restriction — Ask us to temporarily limit how we process your data.
Portability — Request your data in a structured, commonly used format to transfer elsewhere.
Objection — Object to processing based on legitimate interest or direct marketing.
Withdraw consent — Where we're processing data based on your consent, you can withdraw it at any time. This doesn't affect processing we carried out before you withdrew.
Lodge a complaint — You can file a complaint with the supervisory authority in your country of residence.

How to exercise your rights

Email us at guidance@itsjordanlee.com with your request. We'll verify your identity before acting on it, and we'll respond within 30 days (or sooner where the law requires it). If we need more time, we'll tell you why. You may use an authorised agent to submit a request on your behalf, where the law allows it.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at guidance@itsjordanlee.com and we'll delete it.

11. Third-Party Links

Our site may contain links to other websites — social platforms, tools, partners, and resources we recommend. Once you click through to another site, their privacy practices apply, not ours. We'd encourage you to read their policies before sharing any personal information.

12. Changes to This Policy

We may update this policy from time to time as our business or the law evolves. If we make any significant changes, we'll post the updated version here and update the date at the top. For major changes that affect how we use your data, we'll make a reasonable effort to notify you directly (for example, via email). Continuing to use our services after updates means you're okay with the revised policy.

13. Get in Touch

If anything here is unclear, or if you want to exercise any of your rights, we're happy to help. Just reach out:

Modern Mastery LLC Email: guidance@itsjordanlee.com