Terms of Service
Last updated: March 20, 2026 Jordan Lee / Modern Mastery
Welcome, and thanks for being here. These terms set out the agreement between you and me when you use my website, purchase a product, or sign up for coaching. I've kept this as straightforward as I can, but it is a binding agreement, so please read it before using my services. If something doesn't sit right, feel free to reach out before proceeding.
By using my website or services, you're agreeing to these terms. If you don't agree, that's completely fine — but please don't use the services.
1. Who I Am
I'm Jordan Lee, operating as Modern Mastery. I provide coaching services, digital products, and educational content focused on wealth expansion, nervous system work, and personal development for entrepreneurs.
2. What I Offer
My services include (but aren't limited to) one-on-one coaching, group coaching containers, digital courses, guided audio programmes, and written materials. The specifics — including scope, duration, and deliverables — will always be outlined clearly before you commit, either on the sales page or in an individual agreement.
Coaching is a collaborative process. I bring my frameworks, experience, and full presence, but I'm not a therapist, medical professional, financial adviser, or legal professional. Nothing I offer should be taken as a substitute for qualified professional advice in those areas.
3. Who Can Use My Services
You need to be at least 18 years old to use my services or purchase any product. By engaging with anything I offer, you confirm that you meet this requirement.
If you create an account on my website, you're responsible for keeping your login details secure and for any activity that happens under your account. If you think someone's accessed your account without permission, let me know immediately.
4. Your Right to Cancel (Withdrawal)
Because my services are sold online, EU consumer protection law gives you a 14-day right of withdrawal — meaning you can cancel your purchase within 14 days of the transaction without giving a reason and receive a full refund.
To exercise this right, email me at jordan@itsjordanlee.com with a clear statement that you wish to cancel. I'll process your refund within 14 days of receiving your cancellation request, using the same payment method you used for the original purchase.
Important exceptions: If you've explicitly requested that coaching or digital content delivery begins within the 14-day withdrawal period, and you've acknowledged that you'll lose your right to cancel once the service has been fully performed or the digital content has been fully accessed, then the right of withdrawal may no longer apply. I'll always make this clear before you confirm your purchase.
5. Pricing, Payment & Refunds
All prices are displayed on my website or in individual agreements and are listed in the applicable currency. Prices include VAT where required by law.
Payment is due in full before services begin, unless we've agreed on a payment plan. If a payment plan is in place, you're responsible for making each payment on time as outlined in our agreement.
Outside of the 14-day withdrawal right described above, refunds are handled on a case-by-case basis and at my discretion. If you feel something hasn't been delivered as described, reach out and we'll figure it out together.
6. Intellectual Property
Everything on my website and in my programmes — the content, frameworks, audio recordings, written materials, branding, logos, and design — is my intellectual property (or used with permission from the original creator). You're welcome to use it for your own personal growth, but you may not reproduce, distribute, resell, or create derivative works from any of it without my written permission.
When you purchase a product or enrol in a programme, I'm granting you a limited, personal, non-transferable licence to access and use that content for your own benefit. That licence doesn't extend to sharing it with others or using it commercially.
7. Confidentiality
What happens in coaching stays in coaching. I take the confidentiality of our sessions seriously and won't share what you tell me with anyone — unless I'm required to by law, or if I believe there's a genuine risk of harm to you or someone else. Those are the only exceptions.
8. What I Can and Can't Promise
I'll always show up fully and give you my best. But I want to be upfront: I can't guarantee specific outcomes. The results you get from coaching or any programme depend on many things — your effort, your circumstances, how you apply what you learn, and factors outside either of our control.
My services are provided "as is." I don't make any express or implied warranties about the results you'll achieve. This isn't a lack of confidence in what I do — it's just the honest reality of personal development work.
9. Limitation of Liability
To the fullest extent permitted by applicable law (including EU consumer protection law), my total liability to you for any claim arising from or related to my services is limited to the amount you paid me for the specific service in question.
I won't be liable for any indirect, incidental, special, or consequential damages — including lost profits, lost data, or loss of opportunity — whether or not I was advised of the possibility of such damages.
Note: Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud, death or personal injury caused by negligence, or any other liability that mandatory consumer protection laws do not allow to be excluded.
10. Your Responsibilities
By using my services, you agree to use them lawfully and respectfully. You won't use my website or services in any way that could damage, disable, or impair them, and you won't attempt to gain unauthorised access to any part of them.
You also agree to indemnify and hold me harmless from any claims, losses, or damages (including legal fees) arising from your misuse of my services or violation of these terms — except where such claims arise from my own negligence or breach of these terms.
11. Termination
I reserve the right to suspend or terminate your access to my services if you breach these terms, engage in conduct that's harmful to other clients, or act in a way that fundamentally undermines the coaching relationship.
If I terminate your access for reasons other than a breach on your part, I'll provide a pro-rata refund for any services not yet delivered.
12. Dispute Resolution
I'd always prefer to resolve any issues directly and in good faith. If something comes up, please email me at jordan@itsjordanlee.com and let's talk it through first.
If we can't resolve a dispute informally, you have the right to use the EU's Online Dispute Resolution (ODR) platform, which is available at https://ec.europa.eu/consumers/odr. This platform is provided by the European Commission to help resolve disputes between consumers and businesses within the EU.
13. Governing Law & Jurisdiction
These terms are governed by the laws of Spain, where I'm currently based. If you're an EU consumer, you also benefit from any mandatory consumer protection provisions of the law in the country where you live — nothing in these terms takes those rights away from you.
Any disputes that can't be resolved informally or through the ODR platform will be subject to the jurisdiction of the courts of Spain, without prejudice to your right as an EU consumer to bring proceedings in the courts of your own country of residence.
14. Changes to These Terms
I may update these terms from time to time. When I do, I'll update the date at the top of this page. For significant changes — especially those that affect your rights — I'll make a reasonable effort to let you know in advance (for example, by email or a notice on the site). Continuing to use my services after changes are posted means you accept the updated terms.
15. Severability
If any part of these terms is found to be invalid or unenforceable by a court, the rest of them still stand. The invalid portion will be interpreted as closely as possible to its original intent while remaining enforceable.
16. Get in Touch
Questions about any of this? I'm happy to clarify.
Jordan Lee / Modern Mastery Email: jordan@itsjordanlee.com
EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr